Warranty and Returns

Warranty and Returns Policy

7.1 Warranty: All products sold by Dutitag come with a 1-year limited warranty that covers manufacturing defects.
7.2 The warranty does not cover damage caused by misuse, accidents, or unauthorized alterations to the product.
7.3 Returns: If the User wishes to return a product, they must contact our support team within [X] days of receiving the item.
7.4 To be eligible for a return, the product must be in its original packaging and without signs of excessive use or damage.
7.5 Return Shipping Costs: In the case of a return or warranty claim, the User is responsible for the return shipping charges.
7.6 Refunds or replacements will be processed according to our policy and may be issued as store credit or a refund of the purchase price, at our discretion.